Natural Handmade Products
As a friendly reminder, please keep in mind that our products are natural and handmade so they may have slight variations from batch to batch (ex: color). We make every batch, fill every bottle, and label every product by hand with love.
Returns & Exchanges
Your happiness is most important to us and we will do whatever we can to ensure you absolutely love our products and are happy with your order.
In the unlikely event you received a damaged product, please contact us immediately at mel@melnaturel. We will happily replace any damaged items provided they are reported within 48 hours of order delivery.
If for any reason you're unhappy with your order, please send us an email to firstname.lastname@example.org within 14 days of receiving your products to receive in-store credit for returns and exchanges. Please allow 3-5 business days for a reply.